Return & Shipping Policy

Return & Shipping Policy

Returns

Hi there! Our store is being seriously affected by the current COVID-19 pandemic. Due to the pandemic, we're not accepting exchanges or returns. ALL SALES ARE FINAL.We promise to continue working hard to offer you quality products.

Thanks for your business

SHIPPING POLICY


Please be aware that all orders are processed within 3 business days (NOT including weekends, sales or holidays). 


  • Orders ship within 3-5 business days after purchase.
  • Please note that ordering a PRE-ORDER item will result in shipping delays as the item will be available to ship at a later date.
  • All orders placed on Friday after 12PM EST will begin processing on the following Monday.

SHIPPING RATES:

  • USPS Mail: $9.00 (3-5 business days)
  • USPS Expedited Mail: $30.00 (2 business days)

Edleina Closet is NOT responsible for any delays in delivery caused by lost or stolen and unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.

Edleina Closet is NOT responsible for lost or stolen packages. All domestic shipping has $50.00 insurance Through USPS.

Please file a claim at usps.com.

 

CONTACT US

We are constantly looking for ways to improve service for our customers. Please feel free to contact us with any questions or concerns:


Everyone is important to us. 

All emails are answered in order which received. We ask that you allow at least 48 business hours for a reply, excluding weekends.

Questions? Comments? Or Concerns?

Get In Touch With Us!
  • Mon-Fri: 11:30 - 5PM EST
  • Phone Support: (213) 458-8952
  • Email: Info@edleina.com

 

img

Added to cart successfully!